Recording Manager
    • Change password
    • Logout
  • Tenants
  • Profiles
  • Users
  • Reports
    • Audit
    • Recordings by extension/agent summary
    • Recordings by caller summary
    • Recordings by called summary
    • Recordings by category summary
    • Recordings by hours summary
    • Recordings by extension/agent detail
    • Recordings by caller detail
    • Recordings by called detail
    • Call Evaluation
    • Extension Evaluation
    • Call Evaluation
    • Agent Evaluation
    • Form Evaluation
    • Calls Evaluation by Agent
  • Accceses to the system
  • Categories
    • Calls
    • Key words
  • Contacts
  • Valoration forms
  • Columns
  • Alarms
    • Alarms
    • Tasks
    • Holidays
    • Schedules
  • Settings
  • Hierarchy
    • Levels
    • Entities
  • Extensions
  • Schedule
  • AI Settings
  • PLAY AUDIO
  • PLAY VIDEO
  • Options
    • SAVE FILE
    • LISTENERS
    • VERIFY
    • QUALIFY
    • EDIT SCORING
    • REMOVE SCORING
    • DELETE
    • EDIT
    • Quality
    • Rebuild Video
  • AI Analisys
  • Excel
invaliduser

Recall™ Copyright © 2025 Jusan S.A.

00:00:00
00:00:00



00:00:00
00:00:00



Excel

Add New Edit Delete Excel

Add New Excel







Add New Edit Delete Disable Excel


Group Questions



    Calls

    00:00:00
    00:00:00




    00:00:00
    00:00:00



    You are about to save this valoration without data.

    Are you sure to proceed?

    You are about to delete one group.

    Are you sure to proceed?

    You are about to delete one question.

    Are you sure to proceed?

    You are about to delete one call.

    Are you sure to proceed?

    Columns

    Add Edit Delete

    Column


    Tenants

    Add Edit Delete

    Profiles

    Add Edit Delete

    Profile

    Settings

    • Email Settings
    • Backup
    • Alarms
    • System settings
    • PBX


















    CTI Server

    Profiles

    Tasks

    Add Edit Delete Excel

    Task

    Holidays

    Schedules

    Schedules

    Edit

    Add Edit Delete

    Extension

    Add Edit Delete

    Add Edit Delete
    Remove
    Assign

    Audio unavailable

    You are about to play a video without audio as the audio file for this recording is not available yet.\n\nSelect OK to proceed.To Play the video again once the audio file is available, please select the option Rebuild Video prior to Play Video again.\n\nSelect CANCEL to wait untill the audio file is available.

    AI Analisys

    Client
    Type
    Sentiment
    Ext.
    Categ.
    Date Time
    📃 Transcript

    🗞️ Summary

    💬 AI Chat

    🔍 Agent Evaluation

    AI Settings